Know before you go

Festival FAQs

Everything you need to know about visiting, raffle tickets, Santa, tree pickup, sponsorships, donations, and volunteering.

View 2026 Festival Hours and Admission

Quick answers

Find the answers you need to plan your festival experience with ease.

Questions are organized by topic. Select a question to open the answer, or use the topic links above to jump directly to a section.

01

Festival Basics

Dates, hours, admission, Santa, parking, and accessibility.

When is the 2026 WNC Festival of Trees?

The festival is Friday, November 13, through Sunday, November 15, 2026.

What are the festival hours?

The festival is open Friday and Saturday from 10 a.m. to 7 p.m. and Sunday from 10 a.m. to 4 p.m.

Where is the festival?

The festival is held at The Beal Center, 25 Herbert Street, Hayesville, North Carolina 28904.

Visit The Beal Center website Explore Hayesville through the Clay County Chamber of Commerce
How much is admission?

Admission is $5 per person and is sold at the door. Children under 12 are free. Each paid admission includes two raffle tickets.

What payment methods are accepted?

Cash and cards are accepted for admission and additional raffle ticket purchases at the festival.

How many decorated trees will be displayed?

The 2026 festival is expected to feature approximately 75 to 80 decorated trees.

When can families visit Santa?

Santa will be available in the Santa Room during all festival hours on Friday, Saturday, and Sunday.

Can I take photos with Santa?

Yes. Families may take as many of their own photos with Santa as they would like. The 2026 Santa Room is sponsored by Graves Directional Drilling.

Is parking free?

Yes. Free public parking is available for festival guests. Additional parking guidance will be shared closer to the event.

Is the festival accessible?

Yes. The Beal Center has an elevator and an ADA-accessible restroom to help make the event accessible for all guests.

Learn more about The Beal Center
02

Raffle and Tree Pickup

Ticket prices, drawing rules, winner calls, and transportation.

How does the tree raffle work?

Place your raffle tickets with the decorated trees you hope to win. Winning tickets are drawn on Sunday beginning at 4 p.m.

What do additional raffle tickets cost?

Additional raffle tickets are 1 for $4, 3 for $10, 7 for $20, 20 for $50, or 50 for $100.

When are raffle winners drawn?

Drawings begin at 4 p.m. on Sunday, November 15, 2026.

Do I have to be present to win?

No, but you must provide a telephone number where you can be reached between 4 and 6 p.m. on Sunday.

What happens if I miss the winner call?

The festival team will make two call attempts. If no one answers after the second attempt, a new winning number will be drawn.

When must a winning tree be picked up?

All trees must be picked up by the winner or their designee no later than 4 p.m. on Tuesday, November 17, 2026.

How will I transport a winning tree?

The festival team will wrap each tree to make it easier to transport. Winners are responsible for arranging and transporting their own trees.

04

Volunteering and Contact

Ways to help and how to reach the festival team.

How can I volunteer?

Visit the Volunteer page to sign up. Volunteers can help with setup, decorating, guest welcome, admissions, raffle tickets, Santa visits, tree pickup, and cleanup.

Can a school, business, or community group volunteer together?

Yes. Friends, coworkers, school groups, teams, and community organizations are welcome to serve together.

How can I ask about accessibility or a group visit?

Email wncfestivaloftrees@gmail.com before your visit so the festival team can help with accessibility needs or group planning.

How can I contact the WNC Festival of Trees?

Email wncfestivaloftrees@gmail.com or follow the WNC Festival of Trees on Facebook and Instagram for updates.

Still have a question?

Contact the festival team.

If you cannot find the answer here, email us and we will be happy to help.

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